I stayed there for 3 nights with a friend who has gone back there 6 times in the past 4 years.
The service was tip top from ALL their members of staff. They were all very attentive and friendly; well groomed and knowledgeable and confident in their areas of responsibilities.
The resort has only 38 rooms so it was very peaceful - perfect for a yoga state of mind.
Rooms are very spacious, clean and comfortable. Their restaurant, the Love Kitchen, (cute name), serves very healthy and organic dishes and health juices - not all fab but were all very well prepared, presented and wholesome. I enjoyed the complimentary veg broth which is highly recommended for anyone on a detox. Yums!
They screen movies nitely at their function room where we were each provided with a wide comfortable deck chair with a pillow/bolster and blanket each.... superb pampering.
They are 12 mins car ride away from shopping belt, Chaweng, and complimentary shuttle is available several times a day. Also about 15 mins away from the airport so visiting Absolute Sanctuary was really of very little effort.
It's a resort that has everything you need: yoga, massages, talks, etc... I'd definitely go back there again.